With a passion for service, the pair naturally fell into an industry based on exactly that - the taxi industry. During September 1946, Jack and Roy formed the Associated Taxis of Ex-Servicemen, operating two Chevrolets that ferried passengers from the Burnside tram terminus to the Waterfall Gully kiosk.
Initially, the company employed mostly ex-servicemen and in fact, it was not until many years later that the reference to ex-servicemen fell away entirely from the company logo all together.
In the early years, taxi drivers were a tough breed. The cars had no heating or air conditioning, the wipers rarely worked and six to eight pounds a day was considered good money! Drivers were even forced to scale telegraph poles to reach the strategically placed phones to get their next job - a far cry from the technologically advanced call centre and GPS world we know today.
During those formative years, the innovative culture of Suburban Taxis took root. In a long list of achievements, Suburban Taxis was the first to introduce two-way radios into its taxis and a Taxi Driver's Code of Conduct. In latter years, Suburban became the first (and still remains the only) taxi company in South Australia to achieve recognised tourism accreditation and to introduce an elite fleet of taxis.
Today, Suburban Transport Services, as it is known, employs over 50 staff and operates the largest Taxi Fleet in Adelaide. With over 370 taxis, we look after the transport needs of over 35,000 passengers per week.
While Suburban Transport Services has come a long way since 1946, the company and staff have never lost the passion for service the public that Jack and Roy ingrained all those years ago.