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About Suburban Taxis



Our Business


Suburban Taxis has been proudly serving Adelaide and South Australia since 1946, providing a wide range of services and products to suit every traveller. For our Government, business and frequent travellers, a VIP booking service and monthly account service is available. Suburban Taxis can also offer an Elite Service, Airport Transfers, as well as bookings for shopping, tours and events, with Multi-Passenger Vehicles’s available for larger groups. How much easier and safer would it be enjoying a day or night out with friends, and have Suburban Taxis provide you with a dedicated driver and vehicle of your choice.

In August 2015, Suburban Taxis expanded their services to Port Pirie. Suburban Taxis is proud to provide a local community taxi service for all Port Pirie visitors, frequent travellers and locals.

 

Our HistoryElite vehicle desensitised


In 1946, two young men, Jack Edge and Roy Slattery, returned home from serving their country in World War II to find there was little work available in Adelaide.

With a passion for service, the pair naturally fell into an industry based on exactly that - the taxi industry. During September 1946, Jack and Roy formed the Associated Taxis of Ex-Servicemen, operating two Chevrolets that ferried passengers from the Burnside tram terminus to the Waterfall Gully kiosk.

Initially, the company employed mostly ex-servicemen and in fact, it was not until many years later that the reference to ex-servicemen fell away entirely from the company logo all together.

In the early years, taxi drivers were a tough breed. The cars had no heating or air conditioning, the wipers rarely worked and six to eight pounds a day was considered good money! Drivers were even forced to scale telegraph poles to reach the strategically placed phones to get their next job - a far cry from the technologically advanced call centre and GPS world we know today.

During those formative years, the innovative culture of Suburban took root. In a long list of achievements, Suburban was the first to introduce two-way radios into its taxis and a Taxi Driver's Code of Conduct. In latter years, Suburban became the first (and still remains the only) taxi company in South Australia to achieve recognised tourism accreditation and to introduce an elite fleet of taxis.

Today, Suburban Transport Services, as it is known, employs over 50 staff and operates the largest Taxi Fleet in Adelaide , with over 370 taxis, we look after the transport needs of over 35,000 passengers per week.

While Suburban has come a long way since 1946, the company and staff have never lost the passion for service the public that Jack and Roy ingrained all those years ago.

 

Our Vision


The Suburban Agenda

To ensure that Suburban is one of the finest transport facilitating call centres in Australia.

Suburban Transport Services is guided by a strategic agenda advocating commercial behaviour and sustainable strategic competitiveness amidst the myriad pressures of business. The vision driving the Suburban Agenda is clear and challenging. It is:

To create and maintain Suburban Transport Services as the Adelaide taxi industry's largest and overall best value for money provider of central booking services, and subsequently, Build Suburban Transport Services into one of the finest and most commercially successful call centres in Australia facilitating the efficient and effective transportation of people, goods and information.

The VISION driving the Suburban Agenda is of a Suburban Transport Services that is world-class in the services it provides, the values it upholds, the commercial success it achieves, and the relationships it builds. A company committed to its shareholders, clients and staff yet commercial and competitive in character and focus; an organisation shaped by a rich 60 year heritage.

Suburban seeks to elevate its already-distinguished history so that it will, within 3 and 5 years:

Be and continue to be the Adelaide taxi industry's largest and overall best value for money provider of central booking services, and that subsequently, it will be recognised within the first rank of Australia's great and most commercially successful call centres facilitating the efficient and effective transportation of people, goods and information.